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Contact the Outlet

Mohawk Factory Outlet offers a variety of discontinued flooring products made under Mohawk, Pergo, Quick-Step, Balterio, Harmonics, Simple Solutions and other product lines. Our web store is available for shopping 24 hours per day. Our representatives are available via e-mail Monday thru Friday: 9AM to Noon and 1PM to 5PM EST. Due to high customer volume, please note that we are unable to monitor voicemails.

Customer Support

All available inventory is currently listed on the site – If you do not see the product you are looking for please check back as we update our product listings weekly.

Please visit our Frequently Asked Questions to determine if we have answered any questions you may have. 

Please note our outlet staff are unable to assist with matching molding, trim & accessories for currently marketed flooring purchased at Lowes, Home Depot, or other retailers.

In this case, please consult your retailer's product page for recommended items (usually under "Complete Your Flooring Project", "Coordinating Items", etc.).


For questions about Mohawk Factory Outlet floors and installation accessories:

Use the form below to contact us and we will respond within 1-2 business days.

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